We killed the “test drive” or “give us a try for free” option on our website

We used to have something on our website that was almost too good to be true.

You could send us one of your Safety Data Sheets (SDS), pick one of 37 languages and we’d create a brand-new SDS for you. No cost. No strings attached. Just our time, know-how, and experience, handed over so you could judge the quality for yourself.

In short: a test drive, BENS Consulting style.

We did this because we believed … sorry, because we still believe that when you see the quality, feel the clarity, and experience the ease of working with us, you’ll stay. It worked for a long time. Really well, in fact.

But something changed.

Lately, more and more requests came in where it was clear: this wasn’t about seeing the quality or building a long-term relationship. It was about getting something for free. A  short-term profit gave way to long-term prosperity for both sides. 

Why did we decide at first this was worth the risk?

We gave this option because we wanted to go first. This is the way to  build trust. We wanted to be accessible and this includes freebies. But it also offers genuine human connection. 

That’s why we also offered phone numbers, personal emails, contact forms—you name it. We still do. But trust is a two-way street. If someone walks in just to grab a sample and never looks back, that’s not a relationship. That’s a transaction.

And when the desire is just to extract value—not engage, not build—then it’s time to shift direction.

So yes, we killed the test drive.

Not because we’re bitter. Not because we’re rigid. But because giving away value only works when value is respected.

What do we offer now instead? 

We still offer paramount services that benefit us both. First you get the best service possible and solve your problem. And second we get your testimonial to help others get the solution they need and want.

And we still offer everything you need to get in touch:

• Direct phone numbers (yes, the real ones).
  
  
• Personal email addresses.
  
  
• A contact form that works.
  
  
• Real humans who care.
  
  

That hasn’t changed. What’s changed is this:
If you want to test us—great. But the real test comes in a conversation, not a freebie. So let’s talk.